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Five Dysfunctions of Teams

Teams are inherently dysfunctional simply because they are made up of people, and people are imperfect. Learn how to cope with these common and natural dysfunctions that occur in all teams. Read more >

Selecting a Redesign Team

It's no easy task to select a team of individuals to redesign the patient visit. This tool will guide you in selecting those most likely to succeed in transforming your organization.
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Guide >

Team Work Session CueCard

How you work together determines everything about how well you work together. Use this handy CueCard to help you work effectively and productively as a team.
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CueCard >

Teams That Work

Do you think "team" when you think about improving ambulatory care? You should— because it's one of the most important recent trends practiced by successful organizations everywhere, and it's not only a very effective way to work, but also the best way to deliver patient care. Read
more >

Five Dysfunctions of Teams

Teams are dysfunctional simply because they are made up of people, and people are imperfect. Learn how to cope with these common and natural dysfunctions. Read more >

Anatomy of a Patient Visit Redesign™ Team

Real teams blast through problems, obstacles, and barriers that otherwise wither individuals, groups, and committees. There are teams and there are TEAMS. Meet a real Patient Visit Redesign™ TEAM—DT² from Wilmington, California. Read more >

Redesign Team Superglue. Say, What?

What's the "superglue" that holds a team together? Katherine Hickner explores the elements that cause a group of individuals to fuse into a team, and the satisfaction which is derived from working together and sharing a common vision. Read more >

Meet a Real Management Team

The phrase "management team" is so overused as to be meaningless. This is the story of a real team of clinic managers using a Coleman Associates' CompStat approach for high performance. Read more >

When Bosses Become Obsolete

Business Without Bosses explores self-managing teams which Charles C. Manz describes as "One of the most important organizational developments to hit business since the industrial revolution." Health care organizations take note! Read more >

A New Lencioni Team Tool

Patrick Lencioni's latest offering, Overcoming the Five Dysfunctions: A Field Guide, is written in response to readers of The Five Dysfunctions of Teams who wanted help in better understanding and applying the concepts. Read more >