Patient Visit Redesign™ Workshop

You're excited about Patient Visit Redesign™, but surrounded by skeptics. This workshop is the Skeptic Buster. Bring 20 folks or 200—there's no size limit. Within three hours, most participants are ready to battle frustrating and outdated clinic processes with our well-tested ideas and concepts.
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Patient Centered Health Home Deep Dive

This is a kinetic, engaging, and inspiring immersion in all things Patient Centered Health Home. This all day event is fun, energizing and highly educational. It leaves participants breathless, inspired and engaged in the PCHH concepts, goals and vision for their clinics.
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Small Office Redesign

How small is "small"? As few as seven staff and managers under the same roof. When the scale is petite, the resources are scarce, and staff is more like family. Our Small Office Redesign Program engages everyone in the redesign journey while it respects your shortage of resources.
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Clinic Redesign Team Training

From redesign team selection to full implementation, we guide you through the thoughtful and well-engineered phases of our methodology. Your personal redesign trainer will conduct three on-site learning sessions for your team(s) and managers, and coach you and your team to apply the lessons learned. This is an excellent approach for Community Health Centers, Healthcare for the Homeless Clinics, and hospital-based or free-standing OPD clinics--even large volume and teaching clinics.
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High Impact Management Training

This is a focused, results-driven program for management teams who are ready for team-based development.
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Patient Visit Redesign™ Consulting

Sometimes what is needed is a diagnostic consultation, not team training. This service is excellent for sites that have gone through redesign training and need an on-site tune up.

Call 303.499.2058 or email us for more information.

Rapid DPI

You’ve read about our other programs and you’re thinking: “Can’t we do this much faster?” Yes, you can, but the Rapid Dramatic Performance Improvement program (Rapid DPI) is not for the faint of heart. It’s more expensive. It’s more intense. It’s even more demanding. But you can condense three to five months into a few weeks. Our Rapid DPI moves your clinic rapidly forward toward patient centered solutions with an eye toward PCHH requirements and goals. Our Rapid DPI Specialists will work with your managers and staff to redesign the patient visit process in real time, in your clinic setting, and with your existing resources. Eight weeks of distance follow up is provided to your management steering group.
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DPI Collaborative

Our DPI Collaborative brings the Rapid DPI learning to you in a more structured, less intensive collaborative setting and is ideal for training larger organizations, or groups of clinics.

Sustaining High Performance

Sustaining High Performance is an eight-to twelve-month training and technical assistance program created by popular demand and can be thought of as a time-release management therapy for developing stronger, healthier management teams. Sustaining High Performance is geared to help management team develop into a Performance Based team that can inspire, lead and manage staff and processes through the evolution of your clinic to a Medical Home. This is not a management program but rather a management team program full of readings, on-site trainings, and coaching to help your team management team take their leadership to a new level.

Patient Visit Redesign™ Collaborative

A Collaborative is a shared redesign journey for up to 25 teams. Bottom line: Teams inspire teams. So, in a Collaborative, learning and results are optimal. An engineered step-by-step methodology, outstanding tools and materials, veteran coaches, and exciting learning sessions set the stage for unprecedented performance in your setting. Over 230 teams have been in our Collaboratives. On average, patient visit cycle time drops by 33% and productivity increases commensurately.
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Patient Centered Scheduling™

Our Patient Centered Scheduling Program has a track record of dramatically decreasing patient no-shows, and increasing appointment availability, thereby significantly increasing patient access to outpatient clinics.
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