Our Patient Visit Redesign™ Workshops are dynamic and insightful for all levels of staff. Plant the seeds for your future redesign harvest. Read more >

Our Small Office Redesign Program is tailored for sites with fewer than 20 staff. Your resource limits do not prevent you from doing redesign. Read more >

Our Clinic Redesign Team Program gives you a personal trainer for your redesign team(s) and managers for six months. Perfect for CHCs and OPD clinics. Read more >

Innovative, fun, and dynamic Patient Visit Redesign™ Collaboratives involve up to 25 teams from one facility or many different organizations. A great format for optimal results. Read more >

Our Patient Centered Scheduling™ Program has a track record of dramatically decreasing patient no-shows, and increasing appointment availability, thereby significantly increasing patient access to outpatient clinics.
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Rapid DPI brings a team of trainers to your site for a one-week, on-site, rapid redesign implementation, condensing a six-month project into just a few weeks Read more >

Our Patient Visit Redesign™ Consulting assists organizations that have already begun redesign. Our trainers help you diagnose and troubleshoot problems quickly.  Contact us for more information.

Redesigning in a Turbulent Environment

This is a story of leadership faced with challenges and setbacks that typically derail redesign initiatives. This profile illustrates the value of idealistic, strong, and focused leadership in a turbulent environment. "Boldness has genius, power and magic in it," exclaimed Goethe.

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