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Redesign Team Superglue. Say, What? What's the "superglue" that holds a team together? Katherine Hickner explores the elements that cause a group of individuals to fuse into a team, and the satisfaction which is derived from working together and sharing a common vision. Read more > |
This site was created by Coleman Associates, the national leader in Patient Visit Redesign. Their innovative programs have helped over 500 organizations transform the patient experience and healthcare workplace. |
 Meet a Real Management Team Read how a real team of clinic managers uses a Coleman Associates' CompStat approach for high performance. Read more >  The McCarthy Hustle
This Austin PVRT team took the name of a 70's dance as their motto for reducing patient wait times and greatly improved patient—and staff—satisfaction. Read more > Simplified Patient Scheduling (SPS)
By making it easier for patients to get appointments, SPS reduces no-show rates, increases productivity, enhances continuity, and improves patient satisfaction. Read more > |
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