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A Little Audacity Goes a Long Way This is a success story that has nothing and everything to do with health care. It all started from the desire to make the world, or at least a part of one person's world, a better place. Read more > |
This site was created by Coleman Associates, the national leader in Patient Visit Redesign. Their innovative programs have helped over 1000 teams transform the patient experience and healthcare workplace. |
 Setting Goals for Redesign in Seven Steps Here are seven simple ways for health care managers to be more effective. Read more >
In-Room Dictation Dictating your medical note in the exam room in front of patients saves time and reduces errors—and most patients love it. Read more >
Home is Where You're Cared For Tight teamwork and a great visit model let Albuquerque Health Care for the Homeless stay focused on what was important--improving the lives of their clients. Read more > |
Innovation Revolution By Roger Coleman The first article in this series, Can You Be Too Lean?, drew the following response from one reader: “This is so applicable to us because our administration is on a mission to get many people trained in Six Sigma, and I think it's such a terrible waste of time and money! I talk to people getting trained as "Black Belts" and all I hear is how they are crunching numbers and figuring out statistical formulas, but when I talk to them about the process problems, they are clueless!" Read more > |
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