Patient Visit Redesign is the process by which ambulatory clinics substantially reduce patient wait time, patient complaints, and clinical errors while increasing productivity.
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Tripping Over Your Two Left Feet? Do the Team Dance!

The Team Dance is a coordinated series of specific “steps” that when combined make for a smooth flowing clinic session. Not only does this dance make the work day better, it also has a positive impact on both the patient experience and the quality of health care we deliver.

About Coleman Associates

This site was created by Coleman Associates, the national leader in Patient Visit Redesign. Their innovative programs have helped over 1000 teams transform the patient experience and healthcare workplace.

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Coleman Associates
Melissa Stratman, CEO
Phone: 303.499.2058
Email: info@PatientVisitRedesign.com

Featured Articles

American Healthcare is in Crisis: Is Patient Centered Medical Home (PCMH) the Answer?

This is a must-read for thought-leaders in your organization. This article summarizes the root causes of the healthcare crisis in the U.S. and critically examines one of the proposed solutions to the problem: PCMH Recognition.

Outrageous Success

After her immersion in a Coleman Associates’ Dramatic Performance Improvement (DPI) project, a young nurse returns to her Nebraska CHC invigorated, inspired, and determined not to go back to business as usual.

In Focus

What is a Patient Centered Medical Home? Dive in and find out!

What’s a patient-centered medical (or health) home? Well, Google it and you get 1,600,000 hits within 0.13 second, but ask a primary care audience of smart people just trying to do the best they can for their patients and 95% of them will say: “Honestly – I’ve heard the phrase a lot, but I can’t tell you what it is.” Read on to learn about the Coleman Associates’ Patient Centered Health (Medical) Home Deep Dive – which is an all-day breathless immersion in not only bringing the concept to comprehensible life for all participants but exploring its potential as well.